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Geddes Electrics CC

PAIA Manual

Geddes Electrics CC (Reg. 2009/132051/23). Last updated 22 October 2026.

1. About this manual

This manual is published under section 51 of the Promotion of Access to Information Act 2 of 2000 (PAIA), as amended by the Protection of Personal Information Act 4 of 2013 (POPIA). It explains what records Geddes Electrics CC (Reg. 2009/132051/23) holds and how you can ask for access to them.

2. Contact details

3. The PAIA Guide

The Information Regulator has published a guide on how to use PAIA and POPIA. It is available in all official languages from the Information Regulator (South Africa):

4. Records available without a request

Information on this website, including our services, contact details and this manual, is freely available and does not need a PAIA request.

5. Records kept under other laws

Where they apply to the business, we keep records in terms of:

  • Basic Conditions of Employment Act 75 of 1997
  • Compensation for Occupational Injuries and Diseases Act 130 of 1993
  • Consumer Protection Act 68 of 2008
  • Income Tax Act 58 of 1962
  • Value-Added Tax Act 89 of 1991
  • Occupational Health and Safety Act 85 of 1993 and the Electrical Installation Regulations, 2009
  • Unemployment Insurance Act 63 of 2001
  • Protection of Personal Information Act 4 of 2013

6. Records we hold

  • Business records: registration, tax and banking records, financial statements.
  • Client records: enquiries, quotes, invoices, job cards and correspondence.
  • Compliance records: Certificates of Compliance and test reports.
  • Supplier records: orders, invoices and agreements.
  • Employee records, where there are employees: contracts, payroll and leave.

7. Personal information we process

Purpose: to quote on and do electrical work, invoice it, issue certificates, meet our legal duties and run the business.

People we hold information about: clients and potential clients (names, contact details, property addresses, job details), suppliers (company and contact details, banking details) and employees (identity, contact, tax and banking details).

Who may receive it: suppliers and subcontractors working on the job, our accountant, insurers, banks, SARS and other authorities where the law requires.

Sending information outside South Africa: some of our software (for example email and cloud storage) may store information on servers outside South Africa. We only use reputable providers with proper security in place.

Security: password-protected devices and accounts, limited access and locked storage for paper records.

8. How to request a record

  • Fill in the prescribed request form (Form 2 of the PAIA Regulations), available from the Information Regulator’s website, and send it to our information officer.
  • Give enough detail for us to identify the record and yourself.
  • Say in what form you want the record (copy, inspection, email).
  • If you ask on behalf of someone else, include proof that you may act for them.
  • Fees set out in the PAIA Regulations may apply. We will tell you what is payable before we process the request.
  • We will reply within 30 days, as required by PAIA.

9. Grounds for refusal

We may refuse access where PAIA allows it, for example to protect another person’s privacy, commercial information of a third party, confidential information, or where the request is clearly frivolous.

10. If you are not happy with our decision

You may lodge a complaint with the Information Regulator or apply to a court within 180 days of our decision.

11. Availability of this manual

This manual is available on this website and, on request, from our information officer at no charge.

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